COVID-19 Update

Last Updated: March 25, 2020

To Our Valued Customer and Partner Community:

The COVID-19 pandemic is changing rapidly, and will no doubt continue to do so. What will never change is our commitment to you, the success of your business, and the enablement of you and your teams to safely navigate these challenging times.

Out operations continue throughout this uncertainty. We are here to support your mission-critical needs and our teams remain available to the extent that it is safe and legal for such operations to continue in specific locations. Our diversified business and operations allow us to uniquely respond to unpredictable scenarios such as the current situation.

To ensure the safety of our employees, customers and partners as well as maintain business continuity, West Penn Wire has implemented the following:

  • Execution of our crisis plans, including business continuity playbooks to guide our response to and communication around the COVID-19 pandemic
  • Formation of a COVID-19 response team to provide regular communication among senior leadership and global facilities to monitor and adapt to local conditions as needed
  • Enabling of teams for remote work, including our technical and customer support teams to ensure service levels remain consistent
  • Coordination with local government to maintain production and mitigate any potential interruption. Our products support many of your critical applications and are essential to continued operations.

We remain open for business and will communicate any changes to this status should they occur. If you have any questions on specific orders, please reach out to your West Penn Wire representative for additional information.

These are challenging times, but West Penn Wire’s commitment to you is as strong as ever.